Cancellation Policy

Nancy Wallace Pilates Studio Cancellation Policy

Nancy Wallace Pilates has a strict 24hour late cancellation policy on all scheduled appointments (Private, Semi-private, Group instruction, Joe’s Tower). Cancelling within this period will result in charges of the full amount of the appointment scheduled. Please understand our instructors make a time commitment and are paid based on appointments scheduled, hence the 24hour cancellation policy. We sincerely thank you for your understanding and respect for this policy.

Rules And Requirements

It is important for us to remain loyal to all clients at Nancy Wallace Pilates and that is why we require that all clients start with Private Instruction to learn the exercises correctly. Even if you have experience working with Gratz Pilates equipment, we would like to show you how Pilates builds on itself the way it is taught at Nancy Wallace Pilates. This way your body can become its strongest most flexible self! At the front desk we can help pair you into a semi private or group reformer class. To show loyalty to clients already taking instruction at Nancy Wallace Pilates, we will only partner clients with similar skill level, goals, and time availability. This way the integrity of the instruction taught will not be compromised for all participants. We take your results with Pilates and time spent inside the studio seriously!

At this time all clients will receive temperature checks upon arrival and masks are required at all times.

  • No shoes inside the studio
  • Socks required
  • You do not need to bring your own mat
  • Same day registration available
  • 24 hour late cancellation applies to all appointments